Privacy Policy

Last updated: June 8, 2022


WHO ARE WE ?

Margot & Tita is responsible for the personal data that you communicate to us. The terms “Margot & Tita”, “we” or “us” that we use refer to the company Margot & Tita. In accordance with the applicable regulations on the protection of personal data, Margot & Tita is the “data controller”.

MARGOT & TITA SAS

2 Place de la Bourse

The Coursive

33300 BORDEAUX

Representative: Julie Schoell

Margot-tita.fr


LEGAL NOTICE

The margot-tita.fr Site is hosted on OVH servers:

SAS with capital of €10,069,020

RCS Lille Métropole 424 761 419 00045

APE code 2620Z

VAT number: FR 22 424 761 419

Head office: 2 rue Kellermann – 59100 Roubaix – France


WHAT IS PERSONAL DATA?

“Personal data” represents any information that identifies you directly (e.g., your name) or indirectly (e.g., through pseudonymized data such as a unique identifier). This means that personal data includes information such as postal/email addresses, mobile phone numbers, usernames, profile pictures, personal preferences and purchasing habits, user-generated content, financial datas. Personal data may also include unique digital identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as cookies.


WHAT PERSONAL DATA DO WE COLLECT FROM YOU AND HOW DO WE USE IT?

When creating an account on our site, we ask you for several pieces of information such as your first and last name, your email address, your password. We process this data to manage your orders, or competitions in which you may participate, but also to answer any questions and be able to communicate with you.

When you place an order on our site, we ask you for several pieces of information such as your first and last name, your email address, your password, your full postal address and your telephone number. We process this data to be able to manage the tracking of orders (this includes delivery to the address indicated), for the management of payment for your order (all information relating to payment is not collected by us but directly by the payment service providers such as Monetico and Paypal, for more information please refer to their privacy policy), for the management of any requests relating to your order.

The purpose of processing this data is also to allow us to process your questions or requests for information electronically when you send an email to customer service.

During any visit to the site, we also collect your IP address as well as your location data (after your consent) to allow us to geographically understand where our website visitors are located.

When you subscribe to our newsletter, we ask for your email address in order to send you commercial communications; we need your consent to be able to send it to you. For more information, please refer to Mailchimp's privacy policy. If you wish, you can object to this processing at any time by unsubscribing by clicking on the link at the bottom of the newsletters.

In addition, we collect several statistics after your agreement (customer journey, data collected by the browser used) to allow us to analyze the performance and errors of our site with a view to improving it. For more information, please refer to the Google and Facebook privacy policies.


HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We keep your personal data only for as long as necessary to fulfill the purpose for which we hold the data, to meet your needs or to fulfill our legal obligations.

For product purchases and receipt of commercial prospecting messages, we keep your personal data until you unsubscribe. Regarding the receipt of commercial prospecting messages, it is also possible to keep the data until you ask us to delete it.

For participation in a promotional offer or request for information, we keep your personal data for the duration of the offer as well as the time necessary to process your request.

For account creation, we keep your personal data until you ask us to delete it.

For cookies placed on your computer, we retain your personal data for the time necessary to fulfill their purpose (such as session ID cookies).

We may retain certain personal data in order to fulfill our legal or regulatory obligations, and to enable us to exercise our rights (e.g., file an appeal in any court) or for statistical or historical purposes.


WHAT ARE YOUR RIGHTS AS A USER?

As a user, you have several rights such as:

  • The right to be informed: you can obtain clear, transparent, understandable and accessible information about how we use your personal data and your rights.
  • The right of access: this means that you can know what personal data is being processed by requesting access to it.
  • The right to rectification: you can request that we modify or update your personal data if it is inaccurate or incomplete
  • The right to erasure/right to be forgotten: you can request that we delete your personal data

To exercise one of these rights, you can at any time send your request to the following email address serviceclients@margot-tita.com or by mail to the following address MARGOT & TITA SAS 2 place de la Bourse, La Coursive, 33300 BORDEAUX.


WHAT ARE THE TERMS OF DATA PROCESSING?

The processing of personal data is accomplished using manual and computer tools.


WHO HAS ACCESS TO YOUR DATA?

The Margot & Tita team in charge of the site and communication.

Their service provider SARL Pixine, established in France: the teams in charge of the site and the sales team, with the aim of resolving problems.

The service provider OVH, established in France, responsible for hosting the Site.

The following platforms and social networks: Google, Facebook, Twitter, Youtube, Linkedin, to the extent that they have access to data relating to your journey on our Site when you accept it. For more details, we advise you to consult the “Type of cookies” section below.

The Feedcast solution, to the extent that they have access to data relating to your journey on our Site when you accept it.


IS THE SECURITY OF MY DATA GUARANTEED?

We do everything we can to ensure the security of your data, but there is always a risk. Indeed, there are possible risks, particularly in terms of data confidentiality linked to the operation of the Internet. It is in particular up to users to put in place or ensure the existence of means to secure their personal computer network, as well as to ensure the correct configuration of the connection box (box) connected to the internet service provider, and other radio access (e.g.: WIFI, 4G etc…).


COOKIES

A cookie is a small text file that any website transmits to your computer via the browser you are using. It allows websites and systems providing services to recognize your browser, record and remember certain information in order to interact with you, improve and personalize your browsing experience. We use cookies to facilitate your navigation on our site to improve your consultation and allow us to provide you with personalized services. Cookies do not compromise the security of the site. Some cookies may collect personal data, including information you provide such as your username.

During your navigation, cookies are placed on your terminal (computer, mobile phone, tablet), subject to the choices you have expressed and which you can modify at any time by adjusting your parameters (see the section below “Accept or refuse cookies).

Mandatory COOKIES TYPE OF COOKIES WHO GENERATES THESE COOKIES
wp_woocommerce_session_xxx Cookies essential to the WebsiteInformation used for the proper use of the site margot-tita.fr
tarteaucitron_cookie_consent Cookies essential to the WebsiteInformation used for your consent on the storage of cookies margot-tita.fr
woocommerce_items_in_cart Cookies essential to the Website Allows you to keep the number of items in the basket margot-tita.fr
woocommerce_cart_hash Cookies essential to the Website Allows you to keep the basket identifier margot-tita.fr
wp-wpml_current_language Cookies essential to the Website Allows you to remember the selected language margot-tita.fr
Optional COOKIES
_ga Website analysis cookiesCookies recording Internet user statistics during the course Google analytics
_gat Website analysis cookiesCookies recording Internet user statistics during the course Google analytics
_gid Website analysis cookiesCookies recording Internet user statistics during the course Google analytics
Facebook Pixel Pixel measuring visitor behavior on the website from Facebook. Facebook


Google Analytics

Google Analytics is a service developed by Google which allows us to generate statistics on the use of our Site. For example, it allows us to know how many visitors came in a given period, approximately in which geographical area they were located, whether they were using a PC, a Mac or a mobile, and many other data. By activating this service, you agree to Google's terms of service. This service uses several cookies managed by Google.

You can configure your browser so that cookies are saved in your terminal or rejected, either systematically or according to their issuer, or to be informed when a cookie is saved in your terminal, in order to allow you to accept or refuse it.

However, deleting all cookies used may lead to the alteration or loss of certain settings or information and make navigation difficult or impossible.

The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.


Facebook Pixel

Our website uses the visitor behavior pixel of Facebook, Facebook Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) for conversion measurement. The behavior of site visitors can thus be tracked, after having been transmitted by clicking on a Facebook advertisement on the provider's website. The effectiveness of advertisements on Facebook can therefore be evaluated for statistical and market research purposes and future advertising measures optimized. The data collected is anonymous for us as the operator of this site, we cannot draw any conclusions about the identity of the users. However, the data is stored by Facebook and processed so that a connection to the profile of the respective user is possible and Facebook can use the data for its own advertising purposes, according to Facebook's data usage guideline (https ://www.facebook.com/about/privacy/). Facebook can thus allow the display of advertisements on Facebook pages and outside Facebook. This use of data cannot be influenced by us as the site operator.
In Facebook's privacy policy you will find more information on protecting your privacy: https://www.facebook.com/about/privacy/.

Below are instructions for disabling cookies:


CHANGES TO THIS DOCUMENT

This document may be modified at any time without notice. We invite you to consult it regularly.